Patient Services & Navigation
Contact: Ellen Scott, MS, NURS-F
Phone: 315 464-6044
The Upstate Head and Neck Program offers a navigator to all its patients. Our RN navigator's main goal is to coordinate your care so that, from diagnosis to recovery, your care is comprehensive and efficient. Our navigator will also connect you to resources and services important to your care and recovery.
Our trained navigator will work with you directly to explain treatment paths and guide you toward your treatment goals. Our navigator will identify barriers to meeting your goals and follow up regularly to track your treatment and recovery process. She is your personal expert, liaison, and advocate between you and the services provided.